Shipping policy

Shipping Policy – TrendHarbour

At TrendHarbour, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

  • India: 5–10 business days

  • International Orders: 10–20 business days (if applicable)

Please note that delivery times may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and selected shipping method.

  • Free shipping may be available on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to track your shipment in real time.

Delayed or Lost Packages

If your package is delayed beyond the estimated delivery time, please contact us at our support email. We will coordinate with the shipping carrier to resolve the issue as quickly as possible.

TrendHarbour is not responsible for delays caused by:

  • Natural disasters

  • Customs clearance

  • Courier disruptions

  • Incorrect shipping addresses provided by customers

Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, we may not be able to offer a refund or replacement.

Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the package and product.

  2. Contact us within 48 hours of delivery.

  3. We will review the issue and provide a suitable resolution.

International Shipping & Customs

For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their country.

Contact Us

If you have any questions about shipping, feel free to contact us:

Email: support@trendharbour.com
Store Name: TrendHarbour